Alexa LockeOperations Manager – Recovery & Return to Work Services

Professional Experience

Alexa works as the Operations Manager – Recovery & Return to Work Services at Resilia. Alexa has a total of 13 years’ experience in the workers’ compensation industry and four years of Comcare experience. Alexa has experience working as a Rehabilitation Consultant in the occupational rehabilitation field for over nine years and has worked with both compensable and non-compensable workers, particularly complex psychological and physical cases (including amputees and traumatic brain injury). Alexa has worked in various management roles in the Occupational Rehabilitation industry for the past eight years. In the workers’ compensation space, Alexa has worked across both new employer and same employer service lines. Alexa has also worked as a return to work coordinator within a national organisation and as an injury management advisor with an insurer managing claims for corporate clients. Additionally, Alexa has provided occupational rehabilitation services across CTP, Life Insurance, Lifetime Care, NDIS and Comcare.

In relation to new employer claims, Alexa has significant expertise in conducting Vocational Assessments, Vocational Counselling, and Job Seeking services to assist job detached workers to find a new role and build their capacity through graded activity schedules. Alexa is also highly proficient in the area of earning capacity assessments for long term claims. She is experienced at conducting Initial Assessments, Workplace Assessments and Return to Work Plans to assist workers to return to their pre-injury duties or suitable duties with the same employer.  Alexa views communication with all parties as integral in facilitating a supportive return to work and overall recovery.

Qualifications and Professional Affiliations

Alexa has completed a Bachelor of Science in Psychology and a Graduate Diploma in Rehabilitation Counselling.

  • Member of the Australian Society of Rehabilitation Counsellors (ASORC) since 2012
  • Comcare Accreditation 3329


  • Supporting sustainable work for neurodiverse employees with ADHD

    In Australia, ADHD affects approximately one in 20 people [1]. ADHD can go undiagnosed in childhood and adult presentations may differ from childhood presentations of ADHD. Adults with ADHD may experience challenges with memory, organisational capacity and abilities, concentration and focus, and emotional regulation and social communication (these presentations can vary in every individual). However, people with ADHD can also possess certain strengths such as creativity, innovation, and intrinsic motivation, which can be further developed with the right support. 

    March 3, 2023
  • Managing neurodiverse employees

    When neurodiverse employees thrive and obtain high performance, it is often due to their differences and behaviours being well understood and accepted within their organisations. It also occurs when supportive leaders work with the individual to identify their strengths, weaving these into the job design of their role. Where organisations have put appropriate support measures in place, neurodiverse individuals prove to be comparable to neurotypical employees in work quality, efficiency and productivity and in some cases exceed their neurotypical counterparts in innovation.

    February 17, 2023
  • Addressing psychosocial risks to support return to good work

    Returning to and recovering at work is an important part of rehabilitation following a psychological injury. It helps with recovery, prevents relapse, and provides individuals with appropriate social connections and support mechanisms. However, when an employee returns to work, following a psychological injury, working environments must be safe and free from psychological harm to prevent further risk to their mental health and wellbeing. 

    February 8, 2023
How can we help you?

Call or submit an enquiry form to see how Resilia can support your business.

1300 4 RESILIA
(1300 47 37 45)

Looking for an employee Wellbeing partner?