OPERATIONS MANAGER
Professional Experience
Kate is the Operations Manager at Resilia, she is responsible for the implementation, monitoring and review of effective strategic rehabilitation services across all services lines within Resilia. Kate’s career to date has primarily been within the workplace occupational rehabilitation industry, working both as a Rehabilitation Counsellor and as a Manager. Kate is experienced providing workplace rehabilitation services within a variety of frameworks including NSW WorkCover, Comcare, CTP, and Life Insurance.
Kate has six years’ experience in the personal injury sector, working with individuals suffering from a range of physical and mental health conditions. Kate also has extensive experience conducting Earning Capacity Assessment, Vocational Assessment and providing rehabilitation specialising in return to work with a new employer.
Kate spent many years working in the rehabilitation sector, working as a rehabilitation consultant, Team Leader and Account Manager for a national Approved Workplace Rehabilitation Provider. Kate is a skilled and experienced clinician who effectively utilises her analytical skills to assess and facilitate timely return to work outcomes. She has expertise is across both job attached and detached customers. She is passionate about the health benefits of work and the effective implementation of best practice case management principles. Her excellent communication skills has ensured that she is an expert coach and mentor to case managers in the effective implementation of strategies matched to the needs of the customer.
Qualifications
As a Rehabilitation Counsellor (B.Health Sc. (Rehabilitation Counselling), Sydney University with subsequent post graduate qualifications in Human Resource Management and Industrial Relations, Kate has assisted significant numbers of customers with injury, illness or disease to RTW.
