Parallel to the rehabilitation services offered, Resila has broadened its offering to include various services such as consulting, training and remote access services.
Consulting and Training
As part of the rehabilitation process it is sometimes useful to also address skills based intervention at a team or managerial level. Our Consulting and Training services are informed by our in depth knowledge and experience with the causes and issues of workplace stress and poor mental health. Our leadership and staff development programs are infused with practical models and tools that are based on our scientific understanding of what will truly build a high performing culture. With training programs for HR, WHS, RTW Co-ordinators and Claim Managers, we ensure all involved are working to best practice guidelines and towards creating mentally healthy workplaces.
Resilia, whilst it has a national presence in all major cities across Australia, acknowledges that accessing quality services – whether it be for treatment, rehabilitation, or otherwise – can be made even more difficult due to geographical remoteness. To assist in overcoming this barrier, Resilia has developed tools and practices which we are able to draw upon to service remote locations. This includes attending the initial meeting with the individual face to face at a location near their place of residence. At this initial meeting, Resilia has the capacity to offer the Injured Worker access to a Resilia laptop (complete with Word, Internet, Go-To-Meeting Software and other basic programs), which they keep for the duration of their rehabilitation program with us.
Our rehabilitation consultants are often requested by insurance companies across many different schemes to conduct case reviews on groups of claims which may be stuck or complex and provide recommendations on how to get the claim back on track and the individual moving towards recovery.
With psychological injuries claims being the most costly and lengthy types of claims across many insurance schemes, Resilia regularly partners with national insurance company’s on new and innovative pilot programs. At the forefront of best-practice claim management for psychological and mental health issues, Resilia’s expert consultants are able to tailor pilot programs to address the specific barriers being experienced and develop a customised suit of service to ensure a speedy recovery.
Resourcing / Secondments
Resilia’s senior staff and management team are experienced with lending support to our customers by way of resource sharing or employee secondments.
Make an enquiry for more information on how we can assist.